This Privacy Policy describes how Ekcol (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from http://Ekcol.co.uk (the “Site”).

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

• Your web browser

• IP address

• Time zone

• Cookies installed on your device

• Information about the web pages or products you view, search terms, and how you interact with the Site

  We refer to this as Device Information.

  Additionally, when you make a purchase or attempt to make a purchase, we collect Order Information, including:

• Your name 

• Billing and shipping addresses

• Payment details 

• Email address

• Phone number

  When we refer to Personal Information in this policy, we mean both Device Information and Order Information.

  2. How We Use Your Personal Information

  We use your Personal Information to:

• Fulfil any orders placed through the Site (including processing payment, arranging shipping, and providing invoices)

• Communicate with you

• Screen orders for potential risk or fraud

• When in line with the preferences you have shared, provide you with information or advertising relating to our products or services

  We also use Device Information to:

• Improve and optimise our Site (for example, to generate analytics about how our customers browse and interact with the Site)

• Assess the success of our marketing campaigns

  3. Sharing Your Personal Information

  We share your Personal Information with third parties to help us use your information as described above. For example:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• Google Analytics: We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.

  You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

  4. Behavioural Advertising

  We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  You can opt out of targeted advertising via:

  Facebook: https://www.facebook.com/settings/?tab=ads

  Google: https://www.google.com/settings/ads/anonymous

  Additionally, you can opt out of some of these services via the Digital Advertising Alliance: http://optout.aboutads.info/

  5. Do Not Track

  Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

  6. Your Rights

  If you are a UK resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

  If you wish to exercise these rights, please contact us using the contact information below.

  Additionally, if you are in the UK or EEA, please note that we process your information to fulfil contracts we might have with you (for example, if you make an order), or otherwise to pursue our legitimate business interests.

  7. Data Retention

  When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete it.

  8. Changes to this Policy

  We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

  9. Contact Us

  For more information or if you have questions, please contact us:

  Email: support@Ekcol.co.uk
  Phone: +447337377192
  Address:
  Ekcol
  26 Normandy Way, Erith, DA8 3PX ,United Kingdom