Terms of service
Welcome to Ekcol These Terms of Service (“Terms”) outline the rules and regulations for using our website, http://ekcol.co.uk and purchasing our products. By accessing our site or placing an order, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, you must not use this website.
1. Company Information
Vindea
26 Normandy Way, Erith, DA8 3PX ,United Kingdom
Support Email: support@ekcol.co.uk
Support Phone: +447367375190
Our store is hosted on Shopify Inc, who provide the e-commerce platform that enables us to sell our products to you.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or that you are the age of majority and have given consent for any of your minor dependents to use this site.
You agree not to use our products for any illegal or unauthorised purpose.
3. Products and Availability
All products shown on this site are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice.
We make every effort to display the colours and images of our products accurately. We cannot guarantee that your device’s display will accurately reflect colours.
4. Pricing and Payment
All prices are in British Pounds Sterling (GBP) and include applicable UK VAT, unless stated otherwise.
We reserve the right to change prices at any time without notice.
Payment Method:
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American Express (Amex)
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Apple Pay
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Google Pay
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Mastercard
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Shop Pay
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Visa
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Diners Club
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Discover
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Maestro
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UnionPay
5. Orders
We reserve the right to refuse or cancel any order at our discretion, including if we suspect fraud or unauthorised activity.
If we cancel your order after payment has been processed, we will issue a full refund.
6. Shipping and Delivery
Free shipping is available within the United Kingdom only.
Orders are processed during our business hours: Monday to Saturday, 9:00–18:00.
Delivery times are estimates and may vary. We are not responsible for delays outside our control (e.g., courier delays, customs).
7. Returns and Refunds
We offer free returns within 14 days of receipt of your order.
To be eligible for a return, items must be unused, in their original packaging, and in a resalable condition.
To arrange a return, please contact our support team at support@ekcol.co.uk
Refunds will be processed within 5 to 7 business days after we receive and inspect your returned item.
8. Accuracy of Information
While we strive for accuracy, occasionally there may be errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any such errors and to change or update information without prior notice.
9. Prohibited Use
You must not use the website or its content:
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For any unlawful purpose.
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To solicit others to perform or participate in unlawful acts.
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To violate any laws or regulations.
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To infringe upon our intellectual property rights.
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To upload or transmit viruses or malicious code.
Violation of any of these Terms will result in immediate termination of your access.
10. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Tomysuk or its content suppliers and is protected by UK and international copyright laws.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without our express written permission.
11. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.
To the fullest extent permitted by law, Tomysuk shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any products or services purchased via the website.
12. Indemnification
You agree to indemnify, defend, and hold harmless Tomysuk, its directors, employees, and affiliates from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.
13. Termination
These Terms remain effective unless terminated by either you or us.
You may terminate these Terms at any time by ceasing use of the website.
We reserve the right to terminate your access at any time without notice if you fail to comply with these Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
15. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at our discretion. It is your responsibility to check this page periodically for changes.
Your continued use of the website constitutes acceptance of any changes.
16. Contact Information
Questions about the Terms of Service should be sent to: